Privacy Policy

Welcome to MyTripsCare (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and hotel booking services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from our users:

Personal Information
Full Name
Email Address
Mobile Number
Billing Address
City, State, and Country
Postal/ZIP Code
Identification details (where required by hotel partners)
Booking Information
Hotel preferences
Check-in and Check-out dates
Number of guests
Room preferences
Special requests
Booking history
Payment Information

Payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.

Technical Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date & Time of Visit
Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

Process hotel bookings
Confirm reservations
Provide customer support
Send booking confirmations
Send invoices
Process refunds
Improve website performance
Personalize user experience
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers (only where permitted)

3. Cookies

Our website uses cookies to:

Keep you logged in
Remember your preferences
Improve website performance
Analyze visitor traffic
Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We may share your information with:

Hotel partners to complete your reservation
Payment gateway providers
Technology service providers
Customer support partners
Government authorities when legally required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

SSL encryption
Secure servers
Restricted employee access
Regular security monitoring
Data encryption where appropriate

While we strive to protect your information, no online system can guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

Complete your bookings
Meet legal and tax obligations
Resolve disputes
Prevent fraud
Maintain business records

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your account and personal data
Withdraw consent
Object to certain data processing
Request a copy of your information
Lodge a complaint with the appropriate authority

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites, including:

Hotels
Payment gateways
Travel partners
Social media platforms

We are not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under 18 years of age.

If we become aware that a child has submitted personal information, we will promptly delete such information.

10. Marketing Communications

With your consent, we may send:

Promotional offers
Discount coupons
Travel updates
New hotel listings
Holiday packages

You may unsubscribe from these communications at any time by clicking the unsubscribe link or contacting us.

11. International Data Transfers

If your booking involves hotels located outside your country, your information may be shared with service providers in those locations to facilitate your reservation.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

We encourage users to review this page periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

MyTripsCare

Email: mtcservices58@gmail.com

Phone: +91-9911901159

Website: www.mytripscare.com